Menu
Search Search Cart
0
Cart

Terms of use

Listed below are conditions that must be agreed upon by PLEASURE LAB on the one hand, and by the user on the other. A user is understood to be any natural or legal person who accesses the page, regardless of whether they ultimately make use of the services offered on it.

1. OBJECTIVE AND SCOPE OF APPLICATION

The purpose of the following conditions is to control the acquisition of products by purchasing clients for transactions made through the website www.pleasurelab.co

2. DISCLAIMER

The website www.pleasurelab.co will be exempt from liability for the following points:

  • Quality, speed and continuity in the availability of the website.
  • All information provided on the website by users and persons outside the website. Nor the opinions provided by users within the portal.

3. RESPONSIBILITIES OF THE BUYING CUSTOMER

The buyer assumes that he/she is aware of the data and characteristics of the products involved, and agrees with the information provided by the website . He/she therefore declares the following:

  • This is a person of legal age according to current legislation.
  • You are authorized to use the account, card or payment method provided to make the purchase.
  • He/she confirms that he/she knows and agrees to receive the product at the place indicated during the purchase process in the store.
  • The data reported during the process is correct and you are aware of the specific information regarding the products.

4. SHIPPING METHODS AND PRICES

After completing the purchase process through the website, the order will be processed and sent by a transport company for shipping.

Therefore, to ensure this process, www.pleasurelab.co works with several courier companies that ensure the discretion and confidentiality of the packages handled. Depending on the company and the place of delivery , delivery dates may vary. The estimated delivery date will be sent along with the order tracking number once it has been shipped, which will always be at most within 48 business hours after confirming the order.

It is the customer himself who must provide his data correctly, so that delivery can be made efficiently. Otherwise, if extra costs are incurred during the delivery process, these should be borne by the purchasing customer.

It is established that the sale of multimedia products will only be made to those persons who have reached the required legal age of majority.

The sales price of the products displayed throughout the website includes VAT, except in cases where otherwise expressly specified.

He cost of shipping costs Within Colombia they are specified in detail in the shipping section. https://pleasurelab.co/pages/about-shipping

The purchase invoices They will be delivered to the customer in electronic format (pdf) by default, in accordance with current electronic billing regulations. By making the purchase you are giving your express consent for the invoice to be delivered by default in this way.

Warranties:

Returns and exchanges of items due to factory defects will be accepted once the protocol defined for these cases has been followed.

This warranty is established for a period of 6 months from delivery. The user will have 30 days from the moment the product is identified as defective until the exchange is processed.

For complete information read:

https://pleasurelab.co/pages/garantias

5. VALIDITY OF THESE CONDITIONS

PLEASURE LAB reserves the right to modify and update these conditions immediately without the need to provide prior notice or provide deadlines for their validity.

×