Discretion policies



At PLEASURE LAB we know that For our clients, discretion is essential. Due to the type of products we distribute, we make a special effort to ensure that our orders are processed in a confidential and secure manner, preventing family, friends or acquaintances from being able to perceive what is received.

Below are the points we take into account to ensure this policy of discretion:

1. DISCRETE PACKAGING WITHOUT DISTINCTIVE MARKINGS

We use fully sealed hard cardboard boxes, wrapped in packing paper and without any information about what they are transporting. Anyone who can see the package will not be able to identify the contents inside. No logos, no names, no images that can give any idea.

2. CONFIDENTIAL SENDER

The name of the sender that appears in the email does not match the commercial name of the website, but rather the corporate name, which does not refer to any sexual content.

3. SECURE PERSONAL DATA

All the data that you have provided us through the forms on the website They will not be transferred or sold to third parties and we ensure their complete confidentiality.

The client has the option to unsubscribe from our database by indicating their request to our email pleasurelab.lubes@gmail.com. Your personal data will be immediately deleted from our system.

This website uses a technology called " cookies " and we use them to collect information about visitors and use it to improve our service and to offer different services on social networks. To learn more about how we use this technology, you can consult our Privacy and Cookies section.

4. PRIVATE INFORMATION IN BANK ACCOUNT

In your bank account statement, if you made the payment by card, there is no information about the purchase to which it refers. In your bank statements it will only say "PayU Online Payments".